Frequently Asked Questions

Go down

Frequently Asked Questions

Post by Limelight on Sat Aug 24, 2013 11:55 pm

Server Rates:


  • Exp rate: x40



  • Drop rate: medium



  • Method of money-making: Elrue(1g/stack)



  • Almost all items in item merchant



  • Cap lvl: 140




FAQ:


  1. Connection to server has failed



  2. .NET Framework



  3. Display issues (high resolution screens)



  4. The game won't open



  5. Where do I go to download?



  6. Launcher is not patching



  7. Illegally modified files



  8. The client is missing or does not open at all






Solutions:


  1. It is either a problem with your internet, the server is temporarily down or you are not connected to hamachi.

    Unmanaged Hamachi download

    Hamachi info:
    ID Shatter Online 1 through Shatter Online 20 || Pass: Soft

    Afterwards, start the game with start2.bat file




  2. This might be a problem that occurs when downloading/installing. Make sure you have all these versions of .NET framework installed on your computer to run Softy online trouble-free:
    .NET 2.0
    .Net 3.5
    .Net 4
    .net 4.5

    What you can also do is an automatic update following a restart
    Run>%windir%\system32\wuapp.exe




  3. The resolution is too high for the game. Lower the resolution by going to the game folder and do the following:

    solution 1: SoftyOnline.exe>Properties>Compatibility>and choose the resolution you want to run it in
    solution 2: SoftyOnline.exe>Properties>Compatibility>Run in compatibility for windows xp sp 3

    If all of the above fails you are probably missing a graphics driver, check your manufacturer's website to see any updates.




  4. You need to re-patch. Go the the launcher and press the button at the top left corner.




  5. mega.co.nz #!cdYWxJ5S!Zk8wDzww5K8wymU5suXMMGNEFHFi3dtUZULiWqPMMB0






  6. To avoid this problem simply run as administrator. If that doesn't work run as administrator and re-patch.




  7. Something went wrong or is missing. Re-patching should fix the problem.




  8. This is usually due to an anti-virus assuming the SoftyOnline.exe as a threat, as it places it in a vault. To prevent this, add SoftyOnline.exe as an exception. If the file is already deleted, go to the vault and restore the file. Secondly, allow the program through firewall start>control panel>windows firewall>add exception>add SoftyOnline.exe. If you don't know how to do this, google it or PM me.

    If any issues you have still occur PM a staff member with detailed information about your situation.
    This thread will be continuously updated while more issues are found.


    No longer associated with the server. Feel free to contact Softy for any issues.





Last edited by Limelight on Sat Sep 07, 2013 11:36 am; edited 6 times in total
avatar
Limelight

Posts : 8
Join date : 2013-08-18
Age : 22
Location : Lazy Town

Back to top Go down

Re: Frequently Asked Questions

Post by [Owner]Softy on Sun Aug 25, 2013 1:29 am

If there is any other problems , just contact me on skype: recreator52 , also If you wanna register for an ingame account you can ask me that on skype "saintin13" (registerpage will be add very soon!)


Last edited by [Owner]Softy on Sat Sep 07, 2013 10:54 pm; edited 1 time in total
avatar
[Owner]Softy

Posts : 24
Join date : 2013-08-17
Age : 20
Location : ShatterOnline

Back to top Go down

FOR ALL MEMBER WHO DONT KNOW HOW TO DOWNLOAD THIS GAME JUST DO THIS EASY STEPS! :D

Post by YuNicK on Sun Aug 25, 2013 3:16 pm

1st Vote ---> http://topofgames.com/index.php?do=votes&id=66069


2nd DL Game client ---> mega.co.nz #!cdYWxJ5S!Zk8wDzww5K8wymU5suXMMGNEFHFi3dtUZULiWqPMMB0

3rd DL Hamachi Unmanaged ---> https://secure.logmein.com/products/hamachi/download.aspx Network ID: Shatter Online 1 through Shatter Online 20 whit pass: Soft


4rth Add recreator52 in Skype to make your ingame account..



Registration page will be add very soon Smile
That's all thank you!

by: [GM]YuNicK
avatar
YuNicK

Posts : 9
Join date : 2013-08-19
Location : Dark Side

Back to top Go down

The author of this message was banned from the forum - See the message

Re: Frequently Asked Questions

Post by Zephry on Mon Aug 26, 2013 9:03 pm

I still am confused about the SoftyOnline1 through SoftyOnline20 part. I also get wrong password.

Zephry

Posts : 1
Join date : 2013-08-25

Back to top Go down

Re: Frequently Asked Questions

Post by Limelight on Tue Aug 27, 2013 4:42 am

Open up hamachi>Join existing network>ID Shatter Online 1 -> Shatter Online 20 (you can pick any number between 1-20)>.Make sure you write the password correctly or don't copy any extra spaces.
avatar
Limelight

Posts : 8
Join date : 2013-08-18
Age : 22
Location : Lazy Town

Back to top Go down

Re: Frequently Asked Questions

Post by kiska1989 on Sat Sep 07, 2013 6:47 am

when I log in with hamachi says my network is always fully ... no matter what number I use

kiska1989

Posts : 2
Join date : 2013-09-07

Back to top Go down

Re: Frequently Asked Questions

Post by Limelight on Sat Sep 07, 2013 11:39 am

Unfortunately, it seems that hamachi has reached max users. Contact softy for further assistance.
avatar
Limelight

Posts : 8
Join date : 2013-08-18
Age : 22
Location : Lazy Town

Back to top Go down

Re: Frequently Asked Questions

Post by kiska1989 on Sat Sep 07, 2013 9:07 pm

I have, but no answer ...
i need a game acc too... but no answer ._.

kiska1989

Posts : 2
Join date : 2013-09-07

Back to top Go down

Re: Frequently Asked Questions

Post by BoaHanCock15 on Sat Sep 14, 2013 6:31 pm

error:: 0020 failed to check/run launcher update

how can i solve ot ? please need help ...

BoaHanCock15

Posts : 2
Join date : 2013-09-14

Back to top Go down

Re: Frequently Asked Questions

Post by BoaHanCock15 on Sat Sep 14, 2013 9:48 pm

my .net version is 4.0 because my OS cant support the .net 4.5 .. what can i do admin ?

BoaHanCock15

Posts : 2
Join date : 2013-09-14

Back to top Go down

Re: Frequently Asked Questions

Post by [Owner]Softy on Sat Sep 14, 2013 11:09 pm

Click on "OdinLoginTool_v1.2.4-NET4.5.exe" file and put on Browse the file "Odin.exe" (Not the launcher) then Click on "Connect to external Server" and put on IP: 25.70.76.227 Then you put ur token that you will get from saintin13 on skype currently on the place "Token" and then you can Login.
avatar
[Owner]Softy

Posts : 24
Join date : 2013-08-17
Age : 20
Location : ShatterOnline

Back to top Go down

Re: Frequently Asked Questions

Post by KiraRisa on Wed Sep 18, 2013 7:44 am


KiraRisa

Posts : 1
Join date : 2013-09-17

Back to top Go down

Re: Frequently Asked Questions

Post by Furri on Thu Apr 17, 2014 7:18 am

Shatter online 1~20 doesnt work for me :c

Furri

Posts : 1
Join date : 2014-04-17

Back to top Go down

Re: Frequently Asked Questions

Post by Sponsored content


Sponsored content


Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum